Q. How do I know my Transactions are Secure?
A. For your Credit Card Payments, we use PayPal the world's largets online payment service. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we won't receive sensitive financial information like your credit card or bank account number.  Click here to sign up or learn more about 
Q. Can I order by Mail?
A. If you would like to order through the mail, simply add the items to the shopping cart and print the shopping cart invoice when you have completed your shopping.  Send the invoice along with a Money Order or Cashiers Check,
(No Personal Checks Please) mail to:  
 The Nature Works & North By Nature  
12735 US Highway 41
Tracy city TN 37387-5230
Q. Can I order by Phone?
A. No.  We do not accept credit cards over the phone.  For Credit Card transactions, please use Paypal.  You do not need to have a Paypal account to use Paypal for credit card transactions.  Simple sign is as a guest and enter in your information at check out.
Q. How long will it take to Process my Order?
A. While most in stock items ship within 48 hours excluding weekends and holidays, some items Ship Within 2 to 4 weeks. If there is a delay for any reason we will e-mail you, or call you.
Q. What is your Return Policy?
A. Our 100% Money back guarantee applies to all merchandise we sell. We will gladly refund your money (Less S&H) if you are not satisfied for any reason provided the merchandise is returned to us in good condition within 30 days from the date of purchase. Simply contact us prior to returning the merchandise so we can assign an authorization number. Items returned without an authorization number will be subject to a restocking fee of 15%.
Have other questions?  
Send us an email at CS@TheNatureWorks.com or Call (931) 592-2897 for Complete Customer Service
Frequently Asked Questions
Q. Why should I buy from North By Nature and The Nature Works?
A. That's as easy as 1,2,3.
1) Our Low Price Guarantee;
We will beat our competitors prices - Guaranteed.
2) Large Selection from today's leading wildlife artists,
Wildlife Prints, Sculptures, Carvings and Home Decor.
3) Free Shipping; the price you see is the price you will pay, We have no added shipping charges - ever.
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