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Frequently Asked Questions
 
Q. Why should I buy from North By Nature?
 
A. That's as easy as 1,2,3. 
     1)  Outstanding Customer Service, & our Low Price Guarantee; 
                We will beat our competitors prices - Guaranteed.
     2)  Large Selection from today's leading wildlife artists, 
                Wildlife Prints, Sculptures, Carvings and Home Decor.
     3)  Free Shipping; the price you see is the price you will pay, 
                   We have no added shipping charges - ever. 
 
Q. How do I know my Transactions are Secure?
 
A. For your Credit Card Payments, we use PayPal the world's largets online payment service. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we won't receive sensitive financial information like your credit card or bank account number. Click here to sign up or learn more about 
 
Q. Can I order by Mail?
 
A. If you would like to order through the mail, simply add the items to the shopping cart and print the shopping cart invoice when you have completed your shopping.  Send the invoice along with a Money Order, Cashiers Check, or Personal Check to:  North By Nature  14098 168th Avenue  Grand Haven, Mi 49417
 
Q. What are your shipping charges outside of CONTINENTAL USA?
 
A. Free shipping applies only to CONTINENTAL USA, if  you are outside the continental USA, please contact us for shipping rates.
 
Q. How long will it take to Process my Order?
 
A. While most in stock items ship within 48 hours excluding weekends and holidays, some items Ship Within 2 to 4 weeks. If there is a delay for any reason we will e-mail you, or call you.
 
Q. What is your Return Policy?
 
A. We offer a 100% Moneyback guarantee on all merchandise we sell.  We will glady refund your money if you are not satisfied for any reason provided the merchandise is returned to us in good condition within 30 days from the date of purchase.
 
Have other questions?  Send us an email by clicking here >Send Email<
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